Commercial Operations & Growth Associate
Support our Commercial Founder in scaling go-to-market operations. Own the systems, tools, and processes that make commercial growth happen, from CRM and outreach to marketing and AI workflows.
About the role
Keen is growing, and we're looking for a sharp, execution-focused person to support our Commercial Founder in scaling our go-to-market operations. This isn't a traditional admin role. You'll be hands-on in the engine room of a fast-moving SaaS company, owning the systems, tools, and processes that make commercial growth happen.
This role is open to full-time candidates, part-time students, and interns. What matters most is the right mindset and a genuine interest in the work.
What you'll be doing
- Work closely with our Commercial Founder to optimize and automate how we operate across CRM, outreach, and marketing
- Keep our CRM clean, structured, and actionable
- Build and improve automation workflows that remove manual work
- Support outreach and lead generation efforts through LinkedIn and other channels
- Help us create a marketing engine that scales without scaling headcount
- Play a key role in how we bring AI into our day-to-day work
What we're looking for
- Experience with a modern CRM system, preferably Attio
- Familiarity with LinkedIn Sales Navigator
- Hands-on experience with automation tools
- Curiosity about AI tools, ideally with experience using Claude or similar
Bonus points
- Email, content, or video marketing experience
- Building or running growth experiments
You'll thrive here if you
- Get genuinely excited when a messy process becomes a clean, automated workflow
- Like being close to the commercial side of a business, not just executing tasks
- Are comfortable figuring things out without a playbook
- Care more about impact than looking busy
What we offer
- A close-knit, high-trust team where your work is visible, and your impact is real
- Direct collaboration with the founder from day one
- A front-row seat to building a B2B SaaS platform in a genuinely unsolved space
- The freedom to shape how this role evolves as we grow
Interested?
Send us a short message about why this role fits and what you'd bring to Keen.